We are prepared and will continue to provide safe and reliable service
Your safety and the safety of our communities is our priority. As the situation surrounding the coronavirus continues to evolve, we are taking extra measures to ensure the ongoing safety of our customers and employees. And, we are implementing plans to maintain safe, reliable service to you.
During this time, it is essential that each of us practice simple, preventative measures as recommended by public health authorities. We have advised our employees of personal hygiene and social distancing techniques, and have provisioned workplaces with sanitary supplies to inhibit the spread of the virus at work and in the community. We ask that if you have a service appointment at your home or business, and are ill, please contact us so we can reschedule or take appropriate measures.
We strongly encourage you to use our digital tools to contact us or call us today at: 888-ITS-SECURE
Privacy Policy for Secure Document Solutions Inc.
Effective Date: February 18, 2025
Secure Document Solutions Inc.("we," "us," or "our") is committed to protecting the privacy of visitors to our website, SecureDocumentSolutions.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of information:
- Personal Information: This may include information that can be used to identify you, such as your name, email address, phone number, postal address, company name, job title, and any other information you voluntarily provide.
- Usage Information: We may collect information about how you use our Site, such as the pages you visit, the links you click, the time you spend on our Site, your IP address, browser type, and operating system.
- Device Information: We may collect information about the device you use to acces our Site, such as your browser type, operating system, and hardware.
- Information Collected Through Third-Party Services: We use Grasshopper for communication services. We may collect information through these services, such as phone numbers, call recordings (if applicable), chat transcripts, and other information you provide during communication.
How We Use Your Information
We may use your information for the following purposes:
- Providing Services: To provide you with the services you request, such as responding to inquiries, processing orders, managing accounts, and providing customer support.
- Communication: To communicate with you about our services, updates, promotions, and important notices.
- Improving Our Site: To analyze usage patterns, conduct research, and improve the functionality and user experience of our Site.
- Marketing (with consent): If you opt-in, we may use your information to send you marketing communications. You can opt-out of these communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
- Legal Compliance: To comply with applicable laws and regulations.
Information Sharing
We may share your information with the following third parties:
- Service Providers: We may share information with third-party service providers who assist us with various functions, such as hosting, data analysis, payment processing, customer service, and marketing. We ensure these providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Grasshopper: We use Grasshopper for communication services (call forwarding, chat, etc.). When you contact us via phone or chat, Grasshopper may collect and process your phone number, call recordings (if applicable), chat transcripts, and other information you provide. Their privacy policy is available here: https://www.goto.com/company/legal/privacy/us
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights or the rights of others.
- Business Transfers: If our business is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
Mobile Information Sharing
We do not share your mobile information with third parties for marketing purposes without your explicit consent.
Data Transfer Commitment
We will not transfer your personal data to external organizations without your consent, except as required by law, to our service providers (as described above), or as part of a business transfer.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies (such as web beacons and pixels) to collect usage information and personalize your experience on our Site. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Your Rights
You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict the processing of your information.
Contact Information
For inquiries or to exercise your rights, please contact us at:
- Email: https://securedocumentsolutions.com/contact-chat
- Phone: (888-487-7328)
- Postal Address:12525 Horseshoe Drive New Lenox, Il 60451
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under. If you become aware that a child under has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date." Your continued use of our Site following the posting of such changes constitutes your acceptance of the revised Privacy Policy.https://www.goto.com/company/legal/privacy/us
Terms and Conditions Overview
- Types of Messages:
- Promotional
- Informational
- Marketing Content
- Message Frequency:
- Users will receive messages approximately once a week.
- Potential Charges:
- Message and data rates may apply.
- Help and Support Call (888-487-7328)
- Text HELP for support
- Text Stop to Opt-Out
- You can reply CANCEL to unsubscribe at any time or INFO for assistance